The shower was inoperable. They said that their system showed “low water” to that part of the plane so I couldn’t use the shower.
I asked if I could have a tour of The Residence and was told by the cabin service director that as of 2 weeks ago they are not allowing tours on-board, even when it was empty and even to First Class passengers.
I suggested that the best marketing for it would be to show it to the First Class passengers, who may potentially book it in the future. She agreed, but it wasn’t her decision.
I found the bed in the Apartments to be a bit hard. I think they could improve the mattress pad.
As it was a 2:35am departure, it was a more limited menu than on a day time flight. But the chef did his best with what he had available.
Also, they are missing things that Emirates offers in First like caviar, Dom Perignon, and super premium spirits (Hennessy Paradis, etc.).
But overall, the First Apartments crew was fantastic and I really enjoyed the flight.
I fly next week on the Emirates (EK) A380 from ZRH-DXB-LAX in First. Given the choice in the future of EK or EY on a long haul, I think EK wins due to the food and drinks. I have also found that on EK they will set up a separate empty seat for you as a bed, so if the flight isn’t full you can spread out.
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